tāep® Refill Filters - 12 Pack

Frequently Asked Questions

• Will it fit my faucet? +
  Yes — any standard tap. Those fit directly, and the adapters for everything else are in every box. If you have an unusual fitting, send us a photo before you order and we will tell you.
• Do I need a professional for the installation? +
  No tools. No plumber. No hassle. tāep installs in under 2 minutes and fits any standard faucet — we include the right adapters in every box.
• What results should I expect? +
  Less dryness and less tightness after washing. In a consumer study with 32 participants, 93.5% reported less dryness and 84% noticed softer skin. Most people feel the difference within about two weeks — and the cartridge discolors visibly as it fills up, so you can see it working.
• What makes it better than other faucet filters? +
  It is the only skin filter backed by an accredited Swiss laboratory — measured across the full service life of the cartridge, not on a fresh one on day one: 92.8% chlorine, 90% heavy metals, 94.3% microplastics.
• Which contaminants does it filter? +
  tāep reduces chlorine, heavy metals (like lead and copper), and microplastics — all of which can irritate sensitive skin and damage the natural moisture barrier. Four layers each do one job: PP cotton for sediment and rust, coconut carbon for chlorine, copper-zinc granulate for heavy metals, and a vitamin C layer — together they reduce 60+ contaminants.
• Can I drink the water? +
  tāep is designed to elevate your daily bathroom rituals from brushing your teeth and cleansing your face to washing your hands. It delivers noticeably softer, cleaner water for everything your skin touches.
• Is it suitable for sensitive skin? +
  The filter adds nothing to your skin — it reduces what can irritate it in the water: chlorine, heavy metals and microplastics. It is made for daily use, including on sensitive, dry or reactive skin. If you have a diagnosed skin condition, speak to your dermatologist.
• How often do I need to replace the filter? +
  The cartridge is changed about once a month, depending on your water and how much you use it. The housing stays on your tap. A refill plan sends the next one before you run out.
• Do I need a subscription? +
  No. You can buy the tāep SkinWater Filter once and order refills whenever you need them. If you prefer not to think about it, the Smart Refill Plan sends you 3 new filters every 3 months at a lower price — you can pause, change or cancel it at any time.
• Can heavy metals in my water damage my skin? +
  Lead and copper can cause dryness, redness and long-term irritation. Prolonged exposure interferes with the skin’s natural repair, which makes the barrier slower to recover.