Terms of service

Terms of Service

Last updated: January 8th, 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by taep technologies GmbH (“we”, “us”, “our”), including all purchases made through our Shopify store.

By accessing our website or placing an order, you agree to these Terms.

1. Company Information

taep technologies GmbH
Roosstrasse 53
8832 Wollerau
Switzerland

Commercial Register No.: CHE-387.924.959
VAT No.: CHE-387.924.959 MWST
Email: info@taepfilter.com

2. Scope of Application

These Terms apply to all orders, deliveries, and services offered via our website.
Any conflicting terms proposed by customers do not apply unless expressly agreed in writing.

3. Products & Availability

All products are described with due care. Minor deviations in appearance, packaging, or specifications may occur and do not constitute defects.

Product availability is subject to stock. We reserve the right to limit quantities or discontinue products at any time.

4. Prices & Taxes

All prices displayed are in [CHF / EUR / USD – specify] and include applicable taxes unless stated otherwise.
Shipping costs, customs duties, or import taxes (if applicable) are shown during checkout and borne by the customer unless explicitly stated otherwise.

5. Orders & Contract Conclusion

An order placed through our website constitutes an offer to purchase.
The purchase contract is concluded once you receive an order confirmation email.

We reserve the right to reject or cancel orders for legitimate reasons (e.g. suspected fraud, incorrect pricing, or supply issues).

6. Payments

Payments are processed securely via third-party providers, including but not limited to:

  • Stripe (credit/debit cards)

  • Klarna (invoice / pay later options, where available)

Payment processing is subject to the terms and privacy policies of the respective providers. We do not store full payment details.

7. Shipping & Delivery

Delivery times are estimates unless expressly stated as binding.
Delays caused by logistics partners, customs, or force majeure do not entitle the customer to compensation.

Risk transfers to the customer upon delivery to the shipping address provided.

8. Returns & Refunds

Consumers may have statutory withdrawal rights depending on their country of residence.
Details regarding returns, eligibility, and refund processing are outlined in our Return Policy, which forms an integral part of these Terms.

Opened, used, or hygiene-sensitive products may be excluded from return unless defective.

9. Warranty & Liability

We provide warranties as required by applicable law.

Liability is limited to intent and gross negligence. Liability for indirect or consequential damages is excluded to the extent permitted by law.

Nothing in these Terms limits mandatory consumer protection rights.

10. Intellectual Property

All content on this website, including text, images, designs, and trademarks, is the property of taep technologies GmbH or licensed rights holders.
Any use beyond personal, non-commercial purposes requires prior written consent.

11. Website Use

You agree not to misuse the website, interfere with its operation, or attempt unauthorized access to systems or data.

We reserve the right to restrict or terminate access in case of misuse.

12. Data Protection

Personal data is processed in accordance with our Privacy Policy, which forms part of these Terms.

13. Governing Law & Jurisdiction

These Terms are governed by Swiss law, excluding conflict-of-law provisions.
Exclusive place of jurisdiction is Schwyz, Switzerland, unless mandatory consumer protection laws provide otherwise.

14. Changes to These Terms

We may update these Terms at any time.
The version published on this website at the time of order placement is binding.